Help - Security

Cinnaminta values your safety online. We take web site security seriously.

All registration, log in and members' pages are only available encrypted using 128 bit SSL/TLS. All member's email addresses are stored encrypted in our databases. We do not store any plain text passwords. We do not hold anyone's bank or credit card account details. No payments are exchanged between users.

Members can keep their identity hidden from other users of the web site - the most common mistake is to give details about yourself away in your profile, in requests and readings or in messages to other members.

Your privacy and security

Keep you and your family safe online. Some useful external resources to read are:

• Get Safe Online
  Advice on protecting your computer, your own and your family's privacy and computer systems when online.
  http://www.getsafeonline.org/
• Bank Safe Online
  The UK banking industry's initiative to help online banking users stay safe.
  http://www.banksafeonline.org.uk/
• Home Office's guide to identity theft
  Information on how to protect yourself and what to do if you think you are a victim.
  http://www.identitytheft.org.uk/

Cinnaminta only knows your date of birth and email address, and these will never be displayed on the web site or divulged to others. To protect your own privacy on Cinnaminta:

• never give your real postal, telephone or email address to anyone (in your request text, messages to other members or your profile);
• do not include anything private in your profile image, or include information that would help someone find where you live or work;
• avoid giving your real name to people - use your Cinnaminta public name (nick name, alias, nom de plume) instead; and
• do not reply to anyone who asks for money or other forms of payment - Cinnaminta's read out aloud and campaigns & petitions services are intended to be free - no-one should ever ask you for money.

Top 5 tips

Cinnaminta recommends that you should:

• log out of other sites (e.g. web mail, online banking) before using any other web site such as Cinnaminta;
• keep your username and password/phrase secret;
• change your password/phrase fairly frequently;
• not tell anyone precisely where you live or when you will be visiting somewhere in particular;
• not write anything that includes personal or sensitive information; and
• always log out when you have finished using Cinnaminta.

Copyright and abuse

Cinnaminta doesn't monitor or vet content on the web site - the members control the content. Please review periodically our terms and conditions (also available as a link at the foot of every page)to remind yourself of what content is not suitable on Cinnaminta. If you feel there is content that contravenes the policies then please click on a 'report abuse' button, or send a message to us at any time using the members' messaging There's a link to report abuse on every request, reading and profile page.

Phishing

If you receive an email message which you think is pretending to be from Cinnaminta, please send us a message and include the full text of the email. If possible, include the full email headers and properties.

Cinnaminta will only ever send you simple information emails, and they will begin with your public name e.g. Dear Alias. Cinnaminta will never ask you for your username or password by email. Always copy and paste addresses from emails - do not click on the links directly. Cinnaminta addresses always begin with http://www.cinnaminta.com - that's three Ws followed by CINNAMINTA.com

For all online activity, never, ever, send out your payment card details by email. Do not send usernames or passwords in response to unsolicted requests by email either, even if the request appears to come from a reputable source such as a friend or an organisation you know.

Security vulnerabilities and breaches

If you become aware of a vulnerability or security issue relating to the Cinnaminta web site, please tell us as soon as possible. Please:

• inform us of the issue before making it public elsewhere;
• provide us full details including any proofs of concept; and
• allow us adequate time to investigate it before disclosing it elsewhere.

Please don't attempt to do anything that is contrary to the terms and conditions of use. We welcome all feedback that helps ensure the safety of the web site and its users.